Warranty Coverage
Intentional damage is not included in either warranty, nor is full water submersion for earbuds, drops over 6 feet, and lost or stolen.
Horizon Neo Extended Warranty Program can provide you with product coverage above and beyond for up to 2 years. If your product fails, we are standing by ready to help you. Please take note that this warranty is currently available for our earbuds and watches collection only.
"Act now and enjoy peace of mind for 2 full years - protect your investment with our limited-time 2-year warranty offer."
No thank you, I don't want to take advantage of this one-time offer>
No thank you, I don't want to take advantage of this one-time offer>
No thank you, I don't want to take advantage of this one-time offer>
"Comprehensive Coverage for My Earbuds"
Ryan G.- Boulder, CO
"Fantastic Service for My Earbuds"
Jeff Y.-Boston, MA
"A No-Brainer for Horizon Neo Customers"
Sarah P.-San Francisco, CA
"Peace of Mind After an Accident"
Chris T.-Toronto, On